General FAQ

Was Eccaily produced in Australia?
No, Eccaily is manufactured in Hong Kong and designed in Australia. 

How is Eccaily's sizing?
We currently have Small, Medium and Large. We are in production for Extra Small and Extra Large. It is best to read the description on each individual product to see our Notes for most accurate sizing help. Or refer to our Sizing Chart for a general overview. 

 

How long will it take until someone reply's to my email?
We endeavour to reply to all email within 24 hours. 

 

Which payment methods are accepted?
Eccaily accepts payments via PayPal, Credit card, Mastercard, Visa or Amex.